Privacy Policy

Last Updated: 16th Jan 2025

At Clockwise Antique Clocks, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (https://www.clockwise.me.uk/) or contact us.

1. Who We Are

Clockwise Antique Clocks is a professional antique clock restoration and sales business. If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: clockwise@live.co.uk

Phone: 07886 250341

2. What Data We Collect

We may collect the following information:

•Personal Information: Name, email address, phone number, and any other details you provide via contact forms or direct communication.

•Technical Data: Your IP address, browser type, device type, and other technical data collected via Google Analytics.

•Behavioural Data: Information about how you use our website, such as pages visited and time spent on the site.

3. How We Collect Your Data

We collect data in the following ways:

•Directly from You: When you contact us via email, phone, or the website contact form.

•Automatically: Through cookies and tracking technologies like Google Analytics and Google Ads when you browse our website.

4. How We Use Your Data

We use your data to:

•Respond to enquiries and provide the services you request.

•Process purchases or restoration requests.

•Improve our website’s functionality and user experience.

•Analyze visitor behavior using tools like Google Analytics to optimize marketing strategies.

•Serve relevant advertisements through Google Ads.

5. Third-Party Services

We work with third-party services, including:

•Google Analytics: To track website performance and user behavior.

•Google Ads: To serve targeted advertisements.

These third-party providers may process your data in accordance with their own privacy policies.

6. Cookies

Our website uses cookies to enhance your browsing experience. These small files are stored on your device and help us analyse web traffic and tailor content to your preferences. You can manage or disable cookies via your browser settings.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

8. Data Security

We implement robust security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

You have the following rights regarding your personal data:

•The right to access, update, or delete your data.

•The right to object to data processing for marketing purposes.

•The right to withdraw consent for data collection and use.

To exercise these rights, contact us at info@clockwise.me.uk.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please get in touch:

Email: clockwise@live.co.uk

Phone: 07886 250341